Privacy & Data Protection

Privacy Policy

This Privacy Policy explains how Web Software Digital Solutions collects, uses, stores, protects, and manages information shared through our website, contact forms, service inquiries, emails, phone calls, and other business communications.

Privacy Policy

Our commitment to responsible information handling and transparent data practices.

Company Name: Web Software Digital Solutions

Effective Date: 1 July 2026

Last Updated: 1 July 2026

Website: www.websoftwaredigital.com

Introduction

Web Software Digital Solutions, also referred to as “WSDS,” “we,” “our,” or “us,” respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to information collected through our website, contact forms, email communication, service inquiries, project discussions, and related business interactions.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you should avoid using our website or submitting personal information through our online forms.

1. Information We Collect

We may collect different types of information depending on how you interact with us.

A. Personal Information You Provide

When you contact us, request a quotation, submit a form, or communicate with us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Company or business name
  • Website URL
  • Project requirements
  • Service inquiry details
  • Message or communication details submitted through our forms
  • Billing, quotation, or payment-related information, where applicable

B. Technical and Usage Information

When you visit our website, we may automatically collect technical information such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visit
  • Referring website or source
  • Website usage behavior
  • Cookies and similar tracking data

C. Client Project Information

If you engage us for web design, web development, software development, mobile app development, SEO, e-commerce development, CMS development, maintenance, hosting, or related services, we may collect project-related information necessary to deliver the agreed services.

This may include website content, images, documents, access credentials provided by you, hosting details, domain details, third-party tool access, database details, and other project assets required for service delivery.

2. How We Use Your Information

We use the information we collect for legitimate business and service-related purposes, including:

  • To respond to your inquiries and service requests
  • To provide quotations, proposals, and project estimates
  • To communicate with you regarding your project or service requirement
  • To deliver web design, software development, mobile app, SEO, CMS, and digital services
  • To manage client relationships and support requests
  • To improve our website, services, performance, and user experience
  • To send important service-related updates
  • To process invoices, payments, and business records
  • To prevent fraud, misuse, unauthorized access, or security issues
  • To comply with legal, regulatory, contractual, tax, or accounting obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, enhance user experience, analyze traffic, understand visitor behavior, and improve our services.

Cookies may help us:

  • Remember user preferences
  • Analyze website traffic and performance
  • Understand how visitors interact with our website
  • Improve website speed, usability, and content
  • Support marketing, analytics, and security functions

You can disable cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in limited and necessary circumstances, including:

  • With trusted service providers who help us operate our website and deliver services
  • With hosting, email, analytics, payment, CRM, or technical support providers
  • With developers, designers, freelancers, or project partners involved in delivering your project
  • When required by law, regulation, legal process, court order, or government authority
  • To protect our rights, property, business, users, systems, or legal interests
  • With your consent or as required to fulfill a service requested by you

Any third party receiving information from us is expected to handle it securely and only for the purpose for which it was shared.

5. Client Data and Confidentiality

During the course of providing services, we may access client websites, databases, business documents, website content, digital assets, login credentials, third-party platforms, or other confidential project information.

We treat client project information as confidential and use it only for the purpose of delivering agreed services. We do not disclose client data to unauthorized parties unless required by law, approved by the client, or necessary for completing the project.

Clients are responsible for ensuring that all materials, data, content, images, documents, and access credentials shared with us are lawfully owned or authorized for use.

6. Data Security

We use reasonable technical, administrative, and organizational measures to protect your information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.

Our security practices may include:

  • Restricted access to project information
  • Use of secure communication and storage methods where appropriate
  • Password and credential confidentiality practices
  • Periodic review of access and project requirements
  • Secure handling of client-provided assets and information

However, no method of internet transmission or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted through our website, email, or online communication channels.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

We may retain information for purposes such as:

  • Providing requested services
  • Maintaining business records
  • Managing client support and communication history
  • Meeting tax, accounting, contractual, or legal obligations
  • Resolving disputes or enforcing agreements

When information is no longer required, we may delete, anonymize, securely archive, or restrict access to it.

8. Your Rights

Subject to applicable laws, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for certain types of processing
  • Object to certain uses of your information
  • Request details about how your information is processed
  • Raise a complaint or grievance regarding the handling of your information

To exercise these rights, please contact us using the contact details provided in this Privacy Policy. We may need to verify your identity before processing certain requests.

9. Marketing Communications

We may send service updates, business communication, offers, newsletters, or promotional messages if you have contacted us, used our services, subscribed to updates, or consented to receive such communication.

You may opt out of marketing communication at any time by contacting us or using the unsubscribe option where available.

Even after opting out of marketing messages, we may still send you important transactional, legal, or service-related communication.

11. International Data Transfer

Depending on the tools, hosting providers, software platforms, service providers, or project requirements involved, your information may be processed or stored in locations outside your state, region, or country.

Where applicable, we take reasonable steps to ensure that such transfers are handled securely and in accordance with applicable data protection requirements.

12. Children’s Privacy

Our website and services are intended for businesses, professionals, organizations, and general users seeking digital services. We do not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information where required.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, legal requirements, or data handling processes.

The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

For questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Web Software Digital Solutions

Skyliner, 2246 Ganga Joara Road, South Panchpota Block C, Kolkata-700152, India

support@websoftwaredigital.com

www.websoftwaredigital.com

We will make reasonable efforts to respond to your request within a suitable timeframe in accordance with applicable law.